Positive Expressions (“PE, we, us, our”) is the trading name of Positive Expressions Limited, a private company limited by guarantee registered with Companies House in England and Wales under company number: 13690178. Our registered office is at 5 The Crescent, Ardeley, United Kingdom, SG2 7AL.

These terms and conditions of use apply to your use and interaction to the PE website (“Website”).

What we will do for you

Accurate information: We will aim to ensure that all the information provided on our website and is accurate and up to date.

Availability: We will aim to ensure our website is always available, but there may be times when, unfortunately, it will not be. We will try and keep any periods when they are unavailable to a minimum.

Accessibility: We will try to ensure our website is accessible to everyone visiting them. If you are having problems accessing the Website, then please contact us to see what we can do to help.

What you must do for us

Please take the time to check the advice on our website is right for your individual circumstances and if you are making any important decisions, such as the support or care or other matters affecting a young person, ensure that you seek appropriate advice. We may be able to offer advice on suitable solutions to any queries, or we may otherwise be able to signpost you to the best place to assist.

Please make sure you’re happy that any sites you link to from our website is appropriate for you as we do not endorse that organisation, and we have no control over the content of that website or how that site or organisation operates. 

You must not:

• use or encourage others to use our website, and any content available through the services, including text; audio; video; images; metadata; code; software; or anything made by people using our services, (collectively referred to as “Website Content”) for their or your commercial gain, or in a way that could damage the reputation of Positive Expressions.
• use our website (or Website Content), to create, update or amend your own or someone else’s databases.
• use or permit the use, where by automated means or otherwise, of any software, tool or other device (including, but not limited to robots, crawlers, spiders or scripts) on any Website in order to monitor, copy, collect, bulk download, store or scrape on the Website, (other than any such use by a public search engine for the sole purpose of providing direct, non-amalgamated links to Website Content that do not include any generative or derivative works based on or including Website Content);
• conduct data mining on, apply machine learning tools or models to, or train machine learning tools or models or any other artificial intelligence technology on, any Website, or Website Content; or
• use artificial intelligence tools or models for the purposes of generating text, images or any other material, output or derivative works based on or using Website Content, whether in the same or similar style as the Website Content.

Where you download Website Content, please do so carefully because you will be responsible for any damage to your computer system that may result.

You must not do anything to damage or disrupt our website and you must not use our Website in a way that may cause a nuisance to others.

We encourage you to link to any of our web pages, providing you do so responsibly. 

This means that:

• If we ask you to remove or change a link to our website, you do so as soon as possible.
• You do not create the impression that there is any association, approval, or endorsement with or by us to you or your website or other sharing platform without our express written consent.
• You must ensure any links are used in a fair and reasonable manner and that their use will not damage our reputation or take unfair advantage of it (commercially or otherwise).
• The Website you are linking from must not contain offensive, obscene, or defamatory material, and must not infringe anyone’s copyright, trademarks or other similar rights.
• If anyone clicks on the link you provide to our website, it must open our website in a new page and not within a frame on your website.

Other important things you need to know

What happens if things go wrong? Given the nature of our website and the wide range of information and services we provide, it’s possible that every now and again things may not go as planned. If we make a mistake, rest assured we will do our best to put things right as soon as possible.

Unfortunately, we will not be able to compensate you for any loss you may suffer because of:

• any mistake we make with the content on our website.
• any parts of our website being unavailable or inaccessible.
• your use of any organisation’s website that you can access from our website (including any use they make of the personal data you provide to them).
• the downloading or copying of any material from of our website.

We do not, of course, exclude any liability we may have in the unlikely event we have been fraudulent or if we are negligent and as a result, we cause your death or personal injury, whether in connection with these general terms or our terms of business.

What happens if you don’t comply with these general terms and conditions? You agree to compensate us for any loss that we suffer because of your failure to comply with either our general terms or any of our other terms of business.

We may vary any of these or other terms at any time, although we will only make changes if we think these are either necessary or reasonable. The changed terms will normally take effect immediately upon publication, although where we think the changes are likely to be important to you, we shall always tell you in advance so you can decide whether to continue using our Website or services.

English law shall apply to all our terms and conditions and any disputes must be heard in an English Court. Nothing in any of terms and conditions affect your legal rights.